Privacy Policy
Protecting the privacy and security of your information is a priority for us. This Privacy Policy explains the types of information we collect, the ways we obtain it, how we use and disclose it, and the choices available to you regarding your information. Please review this Policy carefully.
Information We Collect and How We Use It
We may collect information about you in a variety of circumstances, including when you voluntarily provide it, purchase or browse our products and services, and interact with our website. Regardless of how we receive your information, we seek to handle it in accordance with applicable law.
The categories below summarize the information we may collect, why we may use it, and where it may come from.
Information Category: How We May Use ItHow We Obtain It
Identifiers — such as your name, email address, mailing address, telephone number, username, social media handle, and other online identifiers
We may use identifiers to recognize you, authenticate your account, provide products and services, communicate marketing, customize your experience, connect information we have about you, evaluate information we collect, identify potential customers with similar characteristics, create new products and services, and help prevent fraud and protect our systems.We may receive this information directly from you when you purchase products or services, create an account, or subscribe to communications.
Commercial information — such as payment details, purchase history, product or service preferences, and reviews.
We may use commercial information to customize products and services, provide relevant marketing, analyze information, understand customer interests, identify groups of potential customers, and develop new products and services. We may collect this information when you browse or purchase products and services and when you voluntarily provide it, such as through product reviews.
Internet and network activity — such as IP address, approximate location information, device identifiers, and browsing activity.
We may use this information to recognize you, provide products and services, market to you, personalize your experience, connect it with other information, analyze data, identify potential customers with similar characteristics, develop products and services, and protect against fraud and security threats. We may collect this information when you use our website or through cookies.
Images, audio, video, social media content, and similar materials
When permitted, we may use this information for marketing, including content you choose to submit, to understand engagement with our brands, provide services, develop new products and services, and maintain security and prevent fraud. We may receive this content when you submit it through our websites, email, or social channels, or when you mention or tag us on social media.
Communications with us — such as emails and customer-service conversations
We may use these communications to provide products and services, improve or develop products and services, communicate marketing, and protect against fraud and security risks. We collect this information when you communicate with us.
How We Disclose Your Information
We do not exchange your personal information with third parties for monetary payment, and we do not intend to do so.
We take the handling of your information seriously and intend to comply with applicable requirements governing the collection, use, and disclosure of personal information.
We may disclose information to our service providers and processors, other third parties where permitted, and parties when disclosure is required or permitted by law.
Affiliates
Affiliates are companies that control us, are controlled by us, or are under common control with us. Menticulture Brands includes Menti, Menti-market, and Betsy Jane. We may share your information with these affiliates.
Service Providers and Processors
Service providers and processors are companies that perform services for us under contractual restrictions concerning their use of your information. These providers agree to use information only for the services covered by their agreements with us and agree not to “sell” your information.
Protecting Your Information
We recognize the importance of keeping your information private and secure. We use a combination of technical safeguards, and internal processes designed to protect the information we maintain. Where appropriate and practical, we encrypt or anonymize information. We also restrict access to personal information within our organization to those who need it for legitimate business purposes.
Your actions also play an important role in protecting your account. If you share your password with another person, it becomes more difficult to safeguard your account. We also recommend avoiding reuse of the same password across different websites and applications because a security incident involving another service could put your account at risk.
Please also be alert to attempts by others to impersonate us. We will never request your password by email, online chat, telephone, or in person. Do not provide your password in response to such a request.
Advertising on Other Websites and Platforms
We may work with other companies to communicate with you on websites, or social media platforms where you may be active.
If you voluntarily provide your information directly to another company, such as Google or Facebook, that company's privacy practices govern its handling of that information rather than this Policy.
We may also purchase advertising space on third-party websites and platforms. As a result, you may encounter our advertisements even when we do not share information about you with the site displaying the advertisement, or even when we do not possess the information ourselves. We cannot always control how third-party platforms determine where our advertisements appear.
Children and Minors
Children Under 13
We do not knowingly seek or intentionally collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will take reasonable steps to delete it and refrain from using it, except when retaining or using it is necessary to protect the child or another person or is otherwise required or permitted by law.
If you believe that we have collected personal information from a child under 13, please contact us us.
Individuals Under 18
Individuals under 18 may request deletion of information they have submitted through our website by emailing service@menticulturebrands.com with a deletion request.
Although we will make reasonable efforts to honor these requests, deleting information from our systems does not necessarily mean that the information has been completely or permanently removed from every system or location.
Changes to This Privacy Policy
We may revise this Privacy Policy periodically. When changes are made, we will publish the updated version on this page.
Last updated: August, 2026.
Contact Us
You can contact the us by email at service@menticulturebrands.com
If you no longer wish to receive marketing communications, you may use the unsubscribe option included in one of our marketing messages.
